FREQUENTLY ASKED QUESTIONS
Why flameless fragrances?
I'm a devout lover of traditional candles but after I became a mom to two young children, I realized my obsession needed to be adjusted. I've enjoyed purchasing candles and wax melts over the years but something was always missing. Either the scent was underwhelming or the waxes contained too many synthetic and harmful chemicals. So I decided to try my hand at creating the ideal home fragrance products that are more fragrant, crafted from cleaner waxes and didn't require a flame to fill my home with amazing scents.
Our line of wax tarts and wickless candles accomplish this goal. Flameless candles and wax tarts also tend to have a stronger throw (chandlers term for scent intensity) and last longer than traditional candles.
Why did you choose beeswax for your fragrance products?
One of the reasons why I created the name HONEYbyrds Provisions is because of a key ingredient in our products - beeswax.
Beeswax is one of the cleanest burning, all-natural waxes on the market. Beeswax (in candle/melt form) produces negative ions when burned, which help neutralize pollutants in the air. Solid beeswax candles/melts burn longer than regular paraffin based home fragrances. Our beeswax-based products do not contain additives and has been filtered to ensure its purity.
All around, beeswax was the best choice for our line of flameless home fragrances.
What type of warmer should I use with the wickless candles/wax tarts?
Several on-market candle and fragrance warmers can be used with our products. There are electric and tea-light options you can consider. Generally wax warmers can only be used with the wax tarts and candle warmers can be used with the wickless candles and traditional candles. There are a few 2-in-1 warmers that can accommodate both tarts and candles (be sure to follow manufacturer operating instructions).
Don't have a warmer at home? We carry a limited supply of wax warmers and the 2-in-1 warmers for your convenience.
How can I care for my wickless candles?
Although our candles don't require wick cutting or using a snuffer to extinguish a flame, there are some safety and care tips you should keep in mind.
All of our products contain labels with care instructions and safety alerts. Please read these labels carefully and take heed to the important details. Also read all instructions and alerts listed on any fragrance warmers you use with our products.
These instructions help ensure maximum performance of the products as well as the safety for you, your loved ones and your home. We are not liable for any misuse of products.
Can I see a list of all your scent descriptions?
Sure! Our scent list can be found here.
What is your return policy?
Great question! We've outlined our full return policy and shipping information here.
What is your typical processing/shipping timeline?
Another great question! We've outlined our full processing and shipping information here.
If an item is backordered, when will it be restocked?
There are a few factors that cause a product to be placed on backorder. Oftentimes, because we produce our products in small batches, backordered items simply need to be made and restocked. However, we ask that you allow at least 2 weeks for backstocked items to return to the site.
If you order an item that is on backorder, we will contact you directly with information about when the product will be available and an estimated shipping date.
What's next for Honeybyrds Provisions?
We've designed HBP to offer a variety of self-care products that cater to all your senses - mind, body and spirit.
We're looking forward to expanding our flameless fragrance line to add new collections every few months. Beyond our mainstay home fragrance line, we'll eventually introduce journals and stationary designed by fellow small business creators and additional holistic wellness products.
Do you create custom scents?
We love helping people discover the perfect scent for their space. Send us an email and let's discuss options!