Policies and Information

Most shipping carriers are experiencing enormous volume at this time. As a result, your package may be delayed in transit. Please utilize the tracking number provided in your shipping confirmation email to confirm estimated delivery time and tracking details. 

Being a small business, we take great pride in ensuring our customers receive quality products. Due to the nature of our products, used items cannot be returned or refunded. However, if you are unsatisfied with your purchase, let's talk! Please email us directly at hello@honeybyrdsprovisions.com and we’ll discuss options. 

Gift cards cannot be returned/refunded.

• Flat Rate shipping is typically sent via UPS Ground or USPS Priority Mail.
• With the exception of backorder or pre-order items, we dedicate 2 business days to prepare your order for shipment.  
• Please double-check  your mailing address prior to submitting your order. We cannot be liable for orders lost in transit due to an incorrect address.
• Unfortunately, due to shipping company capacity and/or possible delays, we cannot guarantee estimated delivery dates. Once the shipping carrier receives your package, delays that may occur in transit are unfortunately outside of our control. As always, we will do everything we can to ensure timely delivery of your packages. We cannot replace missing or stolen packages.
• Honeybyrds Provisions is not responsible for items damaged or lost during shipping. If an item arrives damaged, please file a claim with the carrier. We will try and assist you through the process in any way we can.

At this time, we are not offering International shipping.

We will collect and remit sales tax for states as required by law. We do not impose sales tax on orders shipped to states that we do not have a nexus.